Features

Each preventative maintenance and corrective maintenance record includes the tech responsible for the work, what exactly was done, how long it took to complete and the date due versus date done. FaciliWorks keeps track of all expenses associated with maintenance, too, so you’ll never wonder where all the money is being spent. Tracking all necessary preventative maintenance elements helps you become proactive with your maintenance, which reduces equipment breakdowns and extends asset life.

Corrective maintenance is also tracked in FaciliWorks, just as thoroughly as preventative maintenance. A technician can perform the corrective work in the field, update the record on a mobile device, mark the work as complete and then sign the record, ensuring personnel accountability. The data is updated in real time in FaciliWorks and management can be notified of the completion of the work.

An interactive maintenance job calendar makes it easy to balance the workload among the staff and reassign work as needed. Additionally, running detailed reports on scheduled versus unscheduled work on any asset, or running KPIs on mean time between failures can aid in repair/replace decisions.

When a service request is submitted online, it is automatically routed to FaciliWorks to be viewed by the maintenance manager. The manager can then delete or approve the request and convert it into a work order. FaciliWorks can be configured to send automatic email notifications at each step of the process, informing the original requester and need-to-know personnel of the progress of the request. The maintenance manager can monitor the status of the requests and work orders from the FaciliWorks Dashboard.

No matter how many or how few assets you have to track, CMMS software is the only way to keep sufficiently detailed records. An asset can be anything within your business that requires testing, replacement or service at defined intervals, such as vehicles, machinery, individual components, fixtures or even whole facilities. When you enter an asset record into FaciliWorks, you include its preventative maintenance schedule and all other associated details like parts, labor, procedures and checklists to ensure maintenance is performed accurately and efficiently. For more extensive facilities management, FaciliWorks Enterprise offers asset grouping, which allows you to partition your shared database by department, location or any other criteria. Each group can be seen only by a specifically designated set of users, while management retains full access to all records.

Being proactive about inventory control allows time to find the best prices and assures that parts are not misplaced and unnecessarily reordered. FaciliWorks includes comprehensive inventory control which allows you to track spare parts inventory, record where parts are used, track cost centers and warehouses and calculate ideal order quantities. Parts call also be more closely tracked by using barcoded labels.