Problems are absolutely inevitable, even the best companies experience difficulties and challenges once in a while but there is also a way of avoiding these conflicts. In a certain company, there are different departments that handle certain issues most likely for maintenance. It is very crucial to manage maintenance and it requires a lot of processes to be able to connect the dots and provide success to the goals of the company. With that being said, powerful software that is designed to manage maintenance has been introduced in the form of CMMS, or also known as a computerized maintenance management system. CMMS covers a lot of purposes that give benefits to most technicians. Since it has been simplified in the form of software which is another blessing of technology and innovation, it even makes maintenance management more accessible and more convenient.

Just like how most evolution stories go, CMMS also started from scratch. It started early in the 1960s where systems and designs based on mathematics are the only effective way of documenting, standardizing, and verifying maintenance processes. During the next years, solutions have been integrated with the influence of the improving internet. Until today, we are experiencing the advantages of the rough road CMMS had been through and because of these benefits, technicians are able to manage time well and do maintenance in the most convenient way.

But for beginners, CMMS seems like a complicated series of processes that are hard to apply. How does CMMS really work in terms of making sure that maintenance is being managed? Below is the easiest way of summarizing the importance of CMMS through a series of steps and the role of computerized maintenance management system!


Problem Detection

Of course, the story starts with the root cause that brings the plot of processes in action. As a technician, or someone involved in the management of a company’s maintenance, this could be the scariest part. Discovering that a conflict had risen will bring not just a possible delay for the day but also frustration coming from the different personas of the company. With the use of CMMS, you will be able to detect a specific problem or malfunction first hand. Computerized maintenance management systems utilize a wide range of technology that easily detects problems and communicates issues to staffs. For instance, you woke up to a notification on the software about a measuring machine in the warehouse that suddenly had a malfunction. You already saw a conversation happening and the issues being discussed by many technicians. All you have to do is do a read back for the plan. Very convenient right? It definitely surpassed the traditional way of spending time waiting for the group to be completed for a discussion about the problem. With CMMS, a platform is already available and information dissemination is as easy as a scroll and a click.


Issue Analysis

By the time that a problem has been detected and by the time that it has been scattered all throughout the concerned heads, the analysis of the issue enters the story. Most of the time, the best way to tackle a certain conflict is by knowing where it came from, why it happened, and what are the history of the same circumstances. With computerized maintenance management system, an equipment’s history including its activities in the past and its expiration date are all listed in details. This is one of the most important purposes of CMMS, it stores information in a manner of quick and easy access. By knowing the statistical data of an item, for instance, the past uses of the measuring machine that just had malfunctioned, a technician would analyze the problem and declare the conflict either because of the machine being old enough or it already met its expected life span.


Conflict Isolation

After the root had been identified and after the details behind it had been concluded, the next step in line for maintenance is making sure that the problem has been properly isolated. By isolation, what we mean is keeping the problem in track and in highlight for two significant reasons. First, to assure that it would not cause further conflicts and second, it would be taken care of right away for a timely resolution. Going back to the story, after knowing the history of the measuring machine and finally concluding that it has been working exceeding its expected life span, a technician and the staffs should make sure that it would not be used to measure items anymore since it might affect the accuracy of the data gathered. CMMS works best in problem isolation by maintaining inventory and picking alternatives to the ones that had defects. That way, a work order specifically for the problem will be made and tracked to make sure that an active action is on-going.


Corrective Action Application

At last, the resolution will be applied. By this point, the spotlight focuses not just on the actual action to resolve the issue but also on the maintenance that assures avoidance of the same problem in the future. With this, CMMS works in a way of not just accomplishing the resolution after a series of processes but it also keeps records of the problem so that the technician could look into it and see how it was resolved in the past if in any case that the same scenario happened again in the future.