Maintenance management involves many complicated planning, scheduling and management tasks. Developing an effective maintenance program requires the right resources, the right organizational support, the right feed back, the right business practices and much more. But if you take a look at the processes you are currently using and your current staff, you may find that tweaking your maintenance program might be all that you really need. This includes the helpful addition of a CMMS software like the one from FaciliWorks by CyberMetrics.
You already have a maintenance management staff in place that are successfully completing the tasks that are assigned. You have a supervisor who is making assignments, the crew who are completing the assignments and you have the administrative staff. Now you just need to provide a way for this group to improve their efficiency and production. Studies show that the average tech is working hands on about 35% of the work day. But working within an implemented planning and scheduling program, the same maintenance team’s actual work time increases to 50% of the day. Using this thought process, removing one worker from a crew of 10 to complete the planning and scheduling tasks will increase the actual production rate of the nine remaining workers to a work load of a crew of 15. This is a good argument for implementing a maintenance management software like FaciliWorks and re-tasking one worker.
Having the support of your organization to change processes and workers job descriptions is not always easy. But it is a much more reasonable request if you present the data to back up your plan to reorganize and implement new processes and software. Clearly showing the data from study after study proving that a team of ten will turn out as much work as a team of fifteen when they have the benefit of a scheduling and planning manager with CMMS software makes the choice easy. The clear and precise numbers speak much more to other managers rather than theories on labor distribution and time study.
Having the right business practices in place to achieve the greatest organizational efficiency is key to any maintenance management program. The secret to this phase of your program is understanding that your practices evolve and change over time. You will need to evaluate policies regarding break-ins and disruptions in scheduled work as well as emergency issues and equipment failures. The policy might evolve even more as you find other events that need to be taken into consideration or new policies created to improve the current process. Evolution to your maintenance management program to improve and will allow you to fine tune your policies to be as efficient as possible.
Having new processes in place for an entire maintenance management team or division can at first seem like creating more issues than it was intended to fix. But as the maintenance staff become familiar with their roles, the work flow and the maintenance management software like FaciliWorks, production will improve to the expected levels. Change is never easy but a willingness to implement new process and fine tune it will allow your facilities maintenance management team to develop a successful standard practice that will be able to grow and scale to meet the growth of your company.