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User Guides & Tutorial Videos
FACILIWORKS 8i 8.7.004
FaciliWorks Desktop 8.6
Each version of FaciliWorks has a corresponding instructional guide in the User Guide section above. 8i and Desktop versions also include a Help System accessible from within the software. Please consult these documents first for answers to your how-to questions. The Learning Resources and Support link below details how to access the Help System.
Tech Support Hours
M-F 8:00 a.m. to 4:00 p.m., MST
- Please click below to generate your trigger code in order to register your software license. (FaciliWorks Desktop only – Web-based software does not require a trigger code.)
- Having a current MA entitles you to in-version software updates, to contact us for support services and technical assistance and special discounts on training services.
- These updates are free for any customers who have a current maintenance agreement, have a hosting subscription or have purchased their software within the last 90 days.
Before You Enter the Support Community:
When you submit a ticket through the Support Community, one of our skilled technicians will evaluate your issue and contact you with a solution or set up a remote session using GoToAssist to troubleshoot your issue.
Please click the appropriate button below to proceed. If you prefer, you can reach out to our Technical Support team at +1 (480) 212-1257.
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