FaciliWorks CMMS Software

Training

On-site Training

Our instructor travels to your facility at your convenience and provides training that is tailored to your specific needs.

Custom Web Training

Offering a customized curriculum from the comfort of your own facility, custom web training is ideal for simultaneously training multiple employees from various locations.

Web Training Suite

A FaciliWorks Web Training Suite is a series of 2-hour interactive online training sessions. You participate from the comfort of your own office and you can fully interact with your skilled trainer.

Regional Training

These two-day classes offer hands-on, in-person learning and are held at our training facility in Phoenix as well as other cities around the country.

On-site Training

Work with your trainer to establish your customized curriculum and experience live, hands-on learning at your facility.

On-site training provides two consecutive days of customized training at your facility with an option for a third day. This type of training is strongly recommended for all new implementations, for both system administrators and end users. It delivers real-world, hands-on learning that follows your company’s established protocol, including but not limited to your ideal FaciliWorks workflow, time-saving shortcuts and error avoidance. Completion of this training entitles each participant to a completion certificate in order to provide proof to an auditor that you’ve received proper training from the software manufacturer. Tailored on-site training ensures that you reap the maximum benefit from and ensure your success with FaciliWorks.

Inquiry / Purchase

Please submit this form or call our training specialist at 1-800-776-3090 ext. 134.

Web Training Suite – Essentials

Attend a series of comprehensive 2-hour sessions from the comfort of your own office. This suite is appropriate for all FaciliWorks Essentials users.

The FaciliWorks Essentials Web Training Suite is a series of interactive online training sessions (2 hours each). You participate from the comfort of your own office and you can fully interact with your skilled trainer. Complete the full suite to receive a certificate of completion and you’ll be using Essentials like a pro.

Class Times:
12:00 PM – 2:00 PM EDT

Curriculum

Session 1: Admin Management Tools and Introduction – In this initial session, your instructor will walk you through how to create personnel user accounts, apply the correct security permissions and navigate the program. You will also become familiar with the grid views and data filters.

Session 2: Creating and Completing PM Events – In this session, you’ll learn how to create preventative maintenance events that include asset and PM task information in order to accurately define the PM jobs your technicians will perform. You’ll also learn how to electronically manage and print PMs.

Session 3: Creating and Completing CM Events – This session will focus on how to create corrective maintenance (reactive maintenance) events. You’ll learn how CMs can be created from scratch, via a PM or by way of service requests. Additionally, explore how the dashboard will help users manage CMs and PMs, whether you decide to go paperless or not.

Session 4: Service Request Submissions and Management – We’ll introduce you to a service requester’s experience. View open and closed requests, submit a new request and communicate with the request reviewer when more information is needed to determine the next step in the request process. Review-level users will learn how to manage requests and how to create a CM against the request.

Session 5: Configuration and Inventory – In this session, we’ll explore inventory management and how to assign spare parts usage to PMs and CMs. You’ll learn how to set reorder points and how to reference the Dashboard to notify you when it’s time to reorder, plus Essentials’ ability to allow you to forecast what quantities of parts you’ll need for upcoming PMs. You’ll learn how to manage self-building list values, how to set up auto email notifications and how to archive records.

Session 6: Additional CM/PM Management Tools – Your instructor will cover the personal options of the Dashboard and the power of the Key Performance Indicators, including KPI filters and data export. We will also discuss how the PM/CM calendar will allow you to forecast PM and CM due dates, how to create CMs from the calendar and how to publish a read-only view of the calendar to interested parties.

Session 7:  More PM/CM Options – This session will introduce you to additional tools that can improve the accuracy of PM completion, like Test Point Checklists and pre-defining PM part usage assignments. You will also learn about real-world options in PM events, like due date thresholds and PM skipping to ensure future PM due dates are calculated according to your specific needs.

Pricing and Discounts

Full suite of all five sessions: $1749
Suite of first four (primary) sessions: $1399
Individual sessions: $429 each

Registration

To register, submit this form or call our training specialist at 1-800-776-3090 ext. 134.

Our next Web Training Suite schedule will be posted soon. Please check back later or contact our training specialist.

WEB TRAINING SUITE – 8i

Attend a series of comprehensive 2-hour sessions from the comfort of your own office. This suite is appropriate for all FaciliWorks 8i users (Pro or Enterprise versions).

The FaciliWorks 8i Web Training Suite is a series of interactive online training sessions (2 hours each). You participate from the comfort of your own office and you can fully interact with your skilled trainer. Complete at least the first four (primary) sessions in the suite to receive a certificate of completion and you’ll be using FaciliWorks like a pro. Attend the fifth session only if you use calibration management within FaciliWorks.

Class Times:
October:  12:00 PM – 2:00 PM EDT

Curriculum

Session 1: PM Creation and Completion – This session will teach you the basics of creating an asset record and creating preventative maintenance events against it. Additionally, you’ll learn how to utilize the dashboard to quickly locate open preventative maintenance events and complete them.

Session 2: Web Service Requests and Work Orders – In this session, you will learn how to submit service requests, how to create corrective work order events and how to use the dashboard to quickly locate open work orders and complete them. You’ll also learn about work order and service request configurations that will streamline your workflow.

Session 3: Reports and Configuration – This session will focus on which reports are most often needed, how to save those as favorites to your Dashboard and which business rule configuration options are available. You will also learn how to create user IDs and staff records and how the two record types differ.

Session 4: Additional User Tools – This session will introduce you to the mobile view of work order and PM events and the PM calendar view. You’ll also learn about the value of the PM/WO scheduling tool and KPIs and we’ll discuss the role and rules involved in managing spare part inventory usage.

Session 5: Calibration Functionality – This session will introduce you to the calibration event functionality, which is managed separately from the work events in FaciliWorks. You’ll learn how to define a calibration frequency for an asset, which can include the ability to assign and track tolerance value ranges. You’ll also learn how to print a certificate of calibration, how to print a calibration due listing and how to configure FaciliWorks to best suit your calibration needs.

Pricing and Discounts

Full suite of all five sessions: $1749
Suite of first four (primary) sessions: $1399
Individual sessions: $429 each

Registration

To register, submit this form or call our training specialist at 1-800-776-3090 ext. 134.

Mid October 2021

Session 1: October 18
Session 2: October 19
Session 3: October 20
Session 4: October 21
Session 5: October 22

Custom Web Training

Work with your trainer to customize your curriculum and attend the training from the comfort of your own office.

Custom web training is a series of interactive online training sessions (2-3 hours each). You and your trainer will begin with a consultation to determine the curriculum for your series. You will have live interaction with your trainer and the sessions are customized to meet the needs of the participants and your company. Custom web training allows for up to 12 students, so this type of training is beneficial when you have multiple people to train or employees from various locations to train simultaneously. Unlike the web training suite that includes attendees from multiple companies, custom web training is solely for your company, so you can spend as much or as little time as needed on each topic. Also included in this program is a follow-up session (1-2 hours) which takes place within one month of the conclusion of the initial sessions in order to address any questions that may have arisen. Completion of custom web training entitles each participant to a completion certificate in order to provide proof to an auditor that you’ve received proper training from the software manufacturer.

Inquiry / Purchase

Please submit this form or call our training specialist at 1-800-776-3090 ext. 134.

Regional Training

This comprehensive two-day training covers every aspect of the software in a comfortable, hands-on environment.

Our two-day Regional Training classes offer hands-on, in-person learning and include a certificate of completion in order to provide proof to an auditor that you’ve received proper training from the software manufacturer. Our talented instructors will take you step by step through planning, preparation, setup and successful operation of FaciliWorks. You’ll learn how to save time, avoid common mistakes and get the most out of your software. You’ll also learn about advanced topics such as data filtering, system maintenance, system security and more. Regional classes are held at our training facility in Phoenix, Arizona as well as various cities around the country.

Schedule: Classes begin at 8:00 am and end at 4:00 pm.

Meals: Lunch and refreshments are included in class fees.

Pricing and Discounts

The standard class price is $1399. Register 30 days in advance and pay only $1099 or attend a class in Phoenix for even greater discounts.

Registration

To register, submit this form or call our training specialist at 1-800-776-3090 ext. 134. For more than two attendees, please contact us regarding onsite training.

Curriculum
  • Navigation: menus, searches, filters and finds
  • Data entry requirements and best practices
  • Assets: key fields, cloning, setting up PM events by assigning tasks to the asset
  • Tasks: key fields, assigning a PM frequency
  • Procedures: procedures as work instructions, assigning a procedure to a task
  • Preventative maintenance: create, manage and print PMs, locate PMs to update and complete
  • Work orders: create, manage and print WOs, locate WOs to update and complete
  • Service requests: submit SRs, administer the creation of WOs against SRs
  • Spare parts inventory: assign parts to PM/WO, update quantities in stock per work event usage
  • Mobile view of PMs and WOs
  • Reports
  • PM and WO scheduler
  • Program configuration: email configuration, security and PM, WO and SR required fields
  • Personnel: setting up user access, setting up staff (technician) records
Payment | Cancellation | Notice
Payment: A purchase order, EFT, check or credit card payment must be received in order to register for regional training. Please indicate on checks and POs the name(s) of attendee(s), class location and class date.

Cancellation Policy: A cancellation fee of $250 will be charged for cancellation notices received less than 10 business days before the class. Cancellation notification must be received no later than the business day before the start of a class; attendees who do not appear for class without giving proper notice of cancellation will forfeit the full price of the training class.

Notice: CyberMetrics does not permit audio or video recordings of its training classes. Classes may be cancelled at CyberMetrics’ discretion and CyberMetrics cannot assume responsibility arising from cancelled travel plans. CyberMetrics reserves the right to substitute class instructor and alter class content.

Our next Regional Training schedule will be posted soon. Please check back later or contact our training specialist.

LEARN

FaciliWorks CMMS Training

Questions & Registration

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How can we help you?

To ask any questions you have about training or to register, please call us at 1-800-776-3090, ext. 134 or submit this form and we’ll get back to you right away.