FaciliWorks CMMS Software
Training
On-site Training
Our instructor travels to your facility at your convenience and provides training that is tailored to your specific needs.
Corporate Web Training
Offering a full curriculum from the comfort of your own facility, corporate web training is ideal for simultaneously training multiple employees from various locations.
Web Training Suite
A FaciliWorks Web Training Suite is a series of 2-hour interactive online training sessions. You participate from the comfort of your own office and you can fully interact with your skilled trainer.
Regional Training
These two-day classes offer hands-on, in-person learning and are held at our training facility in Phoenix as well as other cities around the country.
On-site Training
Work with your trainer to establish your customized curriculum and experience live, hands-on learning at your facility.
On-site training provides two consecutive days of customized training at your facility with an option for a third day. This type of training is strongly recommended for all new implementations, for both system administrators and end users. It delivers real-world, hands-on learning that follows your company’s established protocol, including but not limited to your ideal FaciliWorks workflow, time-saving shortcuts and error avoidance. Completion of this training entitles each participant to a completion certificate in order to provide proof to an auditor that you’ve received proper training from the software manufacturer. Tailored on-site training ensures that you reap the maximum benefit from and ensure your success with FaciliWorks.
Inquiry / Purchase
Please submit the form below or call our Sales team at 1-800-777-7020.
Web Training Suite – Essentials
Attend a series of comprehensive 2-hour sessions from the comfort of your own office. This suite is appropriate for all FaciliWorks Essentials users.
The FaciliWorks Essentials Web Training Suite is a series of interactive online training sessions (2 hours each). You participate from the comfort of your own office and you can fully interact with your skilled trainer. Complete the full suite to receive a certificate of completion and you’ll be using Essentials like a pro.
Curriculum
Session 1: Introduction to Essentials and Management Tools – In this session, you will learn about site management, how to create personnel user accounts and how to apply the correct security permissions. Additionally, you’ll explore general navigation of FaciliWorks Essentials and become familiar with program conventions, such as the grid views and filters.
Session 2: Data Entry, PMs and Ad-hoc Reporting – This session explores how to create preventative maintenance records that include asset and task information that will assist in correctly defining the PM jobs for the technicians. You will become familiar with data flow, task-to-asset relationships, assigning, creating and completing PMs and ad-hoc reporting.
Session 3: Corrective Maintenance, Service Requests and Inventory – This session covers the corrective maintenance cycle from creation to completion. You will also learn about the service requester’s experience, how to submit a request, how to manage communication with the requester during the process and how to oversee request status. Additionally, you will explore inventory management and how to assign spare parts.
Session 4: More Management Tools, Review and Commitment Plan – This final training session is a comprehensive review of FaciliWorks Essentials and will also cover best practices that are sure to enhance the reliability of your manufacturing operations, such as email notifications, proper data management and a commitment plan.
Registration
To register, please submit the form below or call our Sales team at 1-800-777-7020.
November 2023
12:00 PM – 2:00 PM EST
Session 1: November 13
Session 2: November 14
Session 3: November 15
Session 4: November 16
WEB TRAINING SUITE – 8i
Attend a series of comprehensive 2-hour sessions from the comfort of your own office. This suite is appropriate for all FaciliWorks 8i users (Pro or Enterprise versions).
The FaciliWorks 8i Web Training Suite is a series of interactive online training sessions (2 hours each). You participate from the comfort of your own office and you can fully interact with your skilled trainer. Complete at least the first four (primary) sessions in the suite to receive a certificate of completion and you’ll be using FaciliWorks like a pro. Attend the fifth session only if you use calibration management within FaciliWorks.
Curriculum
Session 1: PM Creation and Completion – This session will teach you the basics of creating an asset record and creating preventative maintenance events against it. Additionally, you’ll learn how to utilize the dashboard to quickly locate open preventative maintenance events and complete them.
Session 2: Web Service Requests and Work Orders – In this session, you will learn how to submit service requests, how to create corrective work order events and how to use the dashboard to quickly locate open work orders and complete them. You’ll also learn about work order and service request configurations that will streamline your workflow.
Session 3: Reports and Configuration – This session will focus on which reports are most often needed, how to save those as favorites to your Dashboard and which business rule configuration options are available. You will also learn how to create user IDs and staff records and how the two record types differ.
Session 4: Additional User Tools – This session will introduce you to the mobile view of work order and PM events and the PM calendar view. You’ll also learn about the value of the PM/WO scheduling tool and KPIs and we’ll discuss the role and rules involved in managing spare part inventory usage.
Session 5: Calibration Functionality – This session will introduce you to the calibration event functionality, which is managed separately from the work events in FaciliWorks. You’ll learn how to define a calibration frequency for an asset, which can include the ability to assign and track tolerance value ranges. You’ll also learn how to print a certificate of calibration, how to print a calibration due listing and how to configure FaciliWorks to best suit your calibration needs.
Registration
To register, please submit the form below or call our Sales team at 1-800-777-7020.
Corporate Web Training
Work with your trainer to customize your curriculum and attend the training from the comfort of your own office.
Corporate web training is a series of interactive online training sessions (2-3 hours each) and can accommodate up to 12 students. Unlike the web training suite that includes attendees from multiple companies, corporate web training is solely for your company, so you can spend as much or as little time as needed on each topic. Also included in this program is a follow-up session (1-2 hours) which takes place within one month of the conclusion of the initial sessions in order to address any questions that may have arisen. Completion of this training entitles each participant to a completion certificate in order to provide proof to an auditor that you’ve received proper training from the software manufacturer.
Inquiry / Purchase
Please submit the form below or call our Sales team at 1-800-777-7020.
Regional Training
This comprehensive two-day training covers every aspect of the software in a comfortable, hands-on environment.
Our two-day Regional Training classes offer hands-on, in-person learning and include a certificate of completion in order to provide proof to an auditor that you’ve received proper training from the software manufacturer. Our talented instructors will take you step by step through planning, preparation, setup and successful operation of FaciliWorks. You’ll learn how to save time, avoid common mistakes and get the most out of your software. You’ll also learn about advanced topics such as data filtering, system maintenance, system security and more. Regional classes are held at our training facility in Phoenix, Arizona as well as various cities around the country.
Schedule: Classes begin at 8:00 am and end at 4:00 pm.
Meals: Lunch and refreshments are included in class fees.
Registration
To register, please submit the form below or call our Sales team at 1-800-777-7020. For more than two attendees, please contact us regarding onsite training.
Curriculum
- Navigation: menus, searches, filters and finds
- Data entry requirements and best practices
- Assets: key fields, cloning, setting up PM events by assigning tasks to the asset
- Tasks: key fields, assigning a PM frequency
- Procedures: procedures as work instructions, assigning a procedure to a task
- Preventative maintenance: create, manage and print PMs, locate PMs to update and complete
- Work orders: create, manage and print WOs, locate WOs to update and complete
- Service requests: submit SRs, administer the creation of WOs against SRs
- Spare parts inventory: assign parts to PM/WO, update quantities in stock per work event usage
- Mobile view of PMs and WOs
- Reports
- PM and WO scheduler
- Program configuration: email configuration, security and PM, WO and SR required fields
- Personnel: setting up user access, setting up staff (technician) records
Payment | Cancellation | Notice
Cancellation Policy: A cancellation fee of $250 will be charged for cancellation notices received less than 10 business days before the class. Cancellation notification must be received no later than the business day before the start of a class; attendees who do not appear for class without giving proper notice of cancellation will forfeit the full price of the training class.
Notice: CyberMetrics does not permit audio or video recordings of its training classes. Classes may be cancelled at CyberMetrics’ discretion and CyberMetrics cannot assume responsibility arising from cancelled travel plans. CyberMetrics reserves the right to substitute class instructor and alter class content.
How can we help you?
To ask any questions you have about training or to register, please call us at 1-800-777-7020 or submit this form and we’ll get back to you right away.
LEARN
FaciliWorks CMMS Training
Questions & Registration
How can we help you?
To ask any questions you have about training or to register, please call us at 1-800-777-7020 or submit this form and we’ll get back to you right away.